Frequently Asked Questions

What is Rehbox?
Rehbox is a digital AI-powered physiotherapy platform designed to enhance clinical efficiency and patient outcomes. It comprises three key solutions:

  • Rehbox Connect – an intuitive MSK triage and clinical support tool that automates patient history taking, saving valuable time and improving assessment accuracy.
  • Rehbox Flow – an advanced patient management system that supports patient prioritisation, real-time data capture, and streamlined clinical workflows.
  • Rehbox Go – an evidence-based home exercise and rehabilitation platform that empowers patients to manage their recovery through guided digital programmes.

Together, these tools create a seamless, end-to-end physiotherapy ecosystem — connecting clinicians, patients, and data for smarter, faster care.

How does Rehbox work?

Rehbox Connect and Flow are currently available for organisations to trial and pilot, offering seamless integration into your existing clinical workflows. Whether you operate a private clinic, GP practice, or hospital group, Rehbox can be tailored to meet your service needs and scale.

Rehbox Go is currently in beta testing and will be available to users in the coming months, providing patients with an innovative, evidence-based digital rehabilitation experience.

Who can use Rehbox?

Rehbox has been designed by physiotherapists and healthcare professionals, specifically for clinicians and organisations involved in musculoskeletal (MSK) care and rehabilitation.

With its intuitive workflows and smart automation, Rehbox supports and enhances your clinical capabilities while improving patient engagement, communication, and overall experience.

What compliance and regulatory standards does Rehbox meet?

Rehbox Go is registered as a Class I medical device, ensuring it meets the required standards for safety and performance. The Rehbox platform complies with UK GDPR and data protection regulations, safeguarding all user and patient information. In addition, Rehbox is aligned with NHS compliance requirements, including DCB0129 and DCB0160, and is actively working towards achieving DTAC certification by 2026.

How can I contact Rehbox to learn more or get started?

You can reach us anytime through our contact form, email, or social media channels. Visit our Contact Us page for more details.

Can private clinics use Rehbox?

Yes, absolutely. Rehbox is designed to integrate seamlessly into private clinic workflows.

After a patient completes their pre-assessment, reports can be instantly viewed, printed, or copied into any existing patient management system your clinic uses. By automating the history-taking process, Rehbox can save clinicians 15–25 minutes per assessment, allowing more time to focus on clinical evaluation, treatment planning, and patient care.

How does Rehbox work for hospitals and primary care sites?

Once a patient completes their pre-assessment, the report can be instantly accessed, printed, or uploaded into any existing patient management system. Clinical teams can then prioritise caseloads and refer patients to the appropriate clinical pathways immediately, ensuring individuals are directed to the right service at the right time. The Rehbox team collaborates closely with organisations to tailor the platform to existing workflow and pathway models, helping to enhance efficiency, consistency, and patient flow across services.

What platforms does Rehbox support?

  • Rehbox Connect and Rehbox Flow are currently available as web applications and are also supported on Android devices.
  • Rehbox Go is available on Android phones and tablets at this stage.
  • An iOS version is under development and is expected to launch in early 2026.

What languages does Rehbox support?

Currently, Rehbox Connect is available in English only.

Rehbox Flow and Rehbox Go support both English and Hindi language options. Over the coming months, we plan to expand multilingual support to include additional languages, ensuring Rehbox is accessible to a wider range of clinicians and patients globally.

Is there a subscription?

At present, Rehbox is available through a complimentary trial period, allowing organisations to explore its features and benefits firsthand. We welcome your participation and feedback to help enhance and refine the platform’s functionality as we continue to develop and expand its capabilities.

How do I get started?

Simply complete the enquiry form and we will be in touch to walk you through the platform and features. The team will then set up an account for your organisation/business.

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